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Galway Advertiser 2004/2004_06_17/GA_1706_E1_017.pdf
June 17 2004
Galway Advertiser
N E W S 17
Local computer company gets a bigger slice of the Apple
Screenway Ltd, authorised Apple dealer from Galway Business Park, Dangan, Galway has just been appointed Apple Authorised Service Provider for the west of Ireland, making it one of Apple's five AASPs in Ireland. As an AASP, Screenway is authorised by Apple to provide carryin and on-site service and support on all Apple products. Screenway is only one of a few Apple technology solution providers that have both the Apple Authorised Service Provider and Apple Specialist status. Screenway is the only Apple dealer in Connacht covering Apple's nationwide client base to be awarded the AASP status. "Our service team has work hard to achieve this status," said John Mullaney, Screenway's technical director. "We are committed to be the best of the best at providing complete solutions and integrating technology into people's lives. With an experienced passionate team, we build satisfying long lasting relationships by empowering our customers." Screenway offers a comprehensive range of services including system sales and configuration, repair, networking, i n s t a l l a t i o n , administration, technical support, professional services, and training. Adrian Ward, senior technical support engineer for Screenway said: "Screenway has always believed that our responsibility to the IT sector extends beyond the computer itself and we recognise the need for machines to give their utmost performance at all times. Screenway's record in IT is unparalleled in the industry attaining the highest levels of customer service and quick response times. In a world where customer service often gets lost in the shuffle, we're proud of how often we exceed our customers' expectations. Our team of friendly, knowledgeable certified experts knows what it
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Some of the Screenway team outside their offices at Galway Business Park in Dangan (l-r): Adrian Ward, Aine Casey, both from Screenway; Eanna O'Bradaigh, Apple; John Mullaney, Maureen Casey, both from Screenway; Liam Donohoe, Apple; and Nessa Martyn, Screenway.
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takes to fully support our higher education customers." Increased uptime is what everybody's looking for, according to Aine Casey, technical support engineer with Screenway, and it's what Screenway
provides. "Our service professionals know how to get peak performance out of your Apple computers and peripherals. We're close by when you need service and support," she concluded.
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