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Galway Advertiser 1992/1992_04_30/GA_30041992_E1_018.pdf
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C O N N O R
Would you like to increase your popularity, make new friends and keep your human contacts smooth and pleasant? Here's how.
W e you see someone you like in the street, what hn do you do? You smile broadly and rush over to meet her.
You are glad to see her and you show it. Such a rush of affection is naturally rewarded by a warm response from your friend. A winning smile is a very effective asset in social or work situations. It breaks the ice between total strangers at parties or in bus queues. A smile says "I like you." An ancient Chinese pro verb says " A man without a smiling face must not open a shop." American Psychologist, Professor James Mc Connell says the benefits of a smile are far-reaching. "People who smile," he explains, "tend to manage, teach and sell more effec tively and to raise happier children. There's far more information in a smile than a frown. That's why en couragement is a much more effective teaching device than punishment. A smiling voice on the telephone immediately puts you at ease and creates a rapport with the caller. You are encouraged to talk open ly, to develop the conversa tion. If you want to make a good impression on your boss, loved one, bank manager or customer, be warm and smile. To people who have spent all day watching people frown, scowl and snarl, your smile will be like the sun coming out. It smacks of an optimistic nature and a love of life. If you don't feel like smil ing, then force yourself to smile! Think of something or someone you like, some rich experience you had and you will feel like smiling. Act as if you were already happy and that will tend to make you happy. By regulating the action, we can indirectly regulate the feeling. Abraham Lincoln once said that "most folks are about as happy as they make up their minds to b e . "
WINNING WAYS
Most people don't remember names, mainly because they don't take the time and energy necessary to listen properly. When we are introduced to strangers we chat a few minutes and can't even remember the person's name by the time the encounter is over. The ability to remember names is almost as important in business and social con tacts as in politics. Napoleon the Third, Emperor of France and nephew of the great Napoleon, once boasted that he could remember the name of every person he met. If he didn't hear the name clearly, he asked for it to be repeated. Then he repeated the name several times dur ing the conversation and tried to associate it his mind with the person. Persuasiveness is a great gift. Skilled persuaders get what they want easily and without huge effort. No one likes being told to do something. We like to be consulted about our wishes, wants and opinions. Letting the other person feel that the idea is his or hers not only works in business and politics. It works in family life too. TIDY ROOM Try telling your child to tidy up her room. She refuses and you scold her. The situation worsens and you both end up with frayed tempers and the room is still untidy. Let her feel the idea is hers and your success rate will soar. Give a few gentle sugges tions but let her think out the conclusion. That will make her feel that she is making the decision. And she will.
People who smile, tend to manage, teach and sell, more effectively
people who make us feel good. What's more, you will brighten up her day. And you will feel all the bet ter for having sprinkled some joy on her life. The unvarnished truth is that almost all the people you meet believe themselves to be superior to you in some way, explains Dale Carnegie. A sure way to their hearts, he says, is to let them realise in some subtle way that you realise their importance and recognise it sincerely. Avoid infringing the rights of others. People you meet have a right to a private life, so avoid nosing. In attempting to make con versation, don't let questions become too personal. People hate to feel so meone is prying. There is a big difference between be ing interested and being inquisitive. Letting the other person know you are interested, shows you care. An atten tive listener always makes a good impression. Mean ingful questions, comments and plenty of eye contact are all excellent responses. Once you learn the other person's name, use it fre quently. There is no music sweeter to their ears than the sound of their name.
T L OPENLY AK
Telephone companies throughout the United States recognised the value of a smile and initiated a pro gramme called "Telephone Power" for its tele-sales staff. The programme suggests you smile when talking on the phone. Your smile is reflected in your voice, it maintains.
says there is one all impor tant law of human contact. Always make the other per son feel important. We are all born egotists. We thrive on praise and the INITIAL C N A T assurance that we are doing O T C a worthwhile job. We want When meeting someone the approval of those we for the first time, the first met. We want to feel that we four minutes are essential. It are important to someone, is during this time that initial sometime. contact is established and Sigmund Freud said that reaffirmed. People decide to everything we do springs further the relationship or from two motives - the sex back off rapidly. urge and the desire to be You need to create great. response and involvement, Be liberal then with ap to talk and listen in that tiny preciation and praise. That segment of time. does not mean cheap flattery Making that initial con but sincere appreciation. tact, striking an instant rap There is something to ad port, is the key to social suc mire in everyone we meet, cess, business achievement if only we take the trouble and to harmonious relation to discover it. ships in the home. If you like someone's hair In his bestseller,-"How to or work performance, tell Win Friends and Influence her today. She will like you People", Dale Carnegie instantly because we all like
Marese. it is the french ready-to-wear for children, which is going to seduce all the mothers!_ Bright colours, a new style full of happiness. Marese can tempt you into having children!
MORese
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Striking an instant rapport is the key to social success